NYC Technical Support Services, Inc.(NYCTSS®). Web Site Privacy Policy


Your Privacy

At NYC Technical Support Services, Inc.(NYCTSS®). (“NYC Technical Support Services, Inc.(NYCTSS®)”), we recognize that when you choose to provide us with information about yourself through our web site, you trust us to act in a responsible manner. If we decide to change our privacy practices, we will post those changes on this page. Please check this page for changes from time to time to make sure you are aware of our latest privacy practices.
You may visit our public web site and browse without giving us any personally identifying information, however, to participate in certain offerings or if you ask us to contact you for more information about our services, we may request that you provide us with certain personal information related to providing the service (such as, for example, name, address, phone number and other contact information). That's why we have put a policy in place to disclose to you how your personal information may be used. Please read on for more details about our privacy practices.
What Information does NYC Technical Support Services, Inc.(NYCTSS®) Collect? How do we Use It?
At times we may request that you voluntarily supply us with personal information on our web site. Generally this information is requested when you register for a newsletter, email alert or other service or when you request that we contact you to provide further information about our services. NYC Technical Support Services, Inc.(NYCTSS®) collects this information to in order to record and support your participation in the activities you select. We may also use this information to keep you informed about new services and special offers from NYC Technical Support Services, Inc.(NYCTSS®) and our selected service partners, but you will always have the choice not to receive such information.
Will NYC Technical Support Services, Inc.(NYCTSS®) Disclose the Information it Collects to Outside Parties?
NYC Technical Support Services, Inc.(NYCTSS®) may store and disclose personal information as allowed or required by applicable law, including making disclosures that are necessary or advisable to: (a) protect the rights, safety or property of users of our web site, the public, or NYC Technical Support Services, Inc.(NYCTSS®) or our web site suppliers; and (b) conform to legal or regulatory requirements.
NYC Technical Support Services, Inc.(NYCTSS®) may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include any personally identifying information. Also, in connection with certain NYC Technical Support Services, Inc.(NYCTSS®) services and activities (for example, customer satisfaction surveys), the collection, transferring, storage and processing of your information may be undertaken by trusted vendors of NYC Technical Support Services, Inc.(NYCTSS®). Such vendors are bound by contract to not use your personal information for their own purposes or provide it to any third parties.
How does NYC Technical Support Services, Inc.(NYCTSS®) Protect Personal Information?
We take reasonable steps to protect the data we collect from unauthorized access, disclosure, alteration, or destruction. We do this by implementing industry standard security procedures for storing and accessing information. However, you should be aware that we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information that they collect from our site.
What about "cookies"?
"Cookies" are small pieces of information that are transferred to your browser and stored on your computer's hard drive. Our cookies enable us to provide you with more personal service. Cookies also allow us to track usage patterns, trends and other aggregate visitor information. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that if you would rather not store the information for future use. We may also collect certain technical and routing information about your computer to facilitate your use of the site and its services (such as browser type, operating system and the Internet Protocol (“IP”) address of your computer). Without expressly informing you in each particular instance, we do not match such information with any of your personal information.
Third-party Sites
We may offer links to third party sites from our site. Please note that we are not responsible for the content or privacy practices of any non-NYC Technical Support Services, Inc.(NYCTSS®) sites to which we may link. You should review the privacy policy of such sites before using the sites or providing any personal information.
A Note to Children and Parents
We intend the NYC Technical Support Services, Inc.(NYCTSS®) web site for use by adults. Children are not eligible to use our services and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with your parents or guardians.
Your Consent and Changes to this Privacy Policy
By using our web site, you consent to the collection and use of this information by NYC Technical Support Services, Inc.(NYCTSS®). If we decide to change our privacy practices, we will post those changes on this page. Please check this page for changes from time to time to make sure you are aware of our latest privacy practices.
Update your Information or Preferences
Our goal is to respect your privacy. You may at any time update or change your personal information or privacy preferences. To change your information, simply send an email to steve@nyctechsupport.com and we will respond with an information update form.
Questions and Feedback
If you have any questions about this Privacy Policy or to provide us with feedback to help us improve our policies, please contact us by email at steve@nyctechsupport.com.
Last Update to this Privacy Policy: December 2008